Support
Nimrita Games is one person, so your message reaches me directly rather than a support queue. I read everything.
Email: kamshu@nimritagames.com
I usually reply within a few days.
Reporting a bug
Three things make a bug fixable on the first try:
- Which game, and the version number from the Play Store listing
- Your phone model and Android version
- What you did just before it went wrong
A screenshot or screen recording helps more than any description.
Lost progress
Game progress is saved on your device, not on a server, so uninstalling a game or switching phones will not carry it across. Unfortunately that also means lost progress cannot be restored from my side — there is no copy of it anywhere but your device.
Refunds
Purchases and refunds are handled entirely by Google Play, not by me. Use Google's refund process, which is faster than going through me.
Privacy
What the games collect, and what they don't, is set out in the privacy policy.